Our standards
Fewer pieces. Real gold. Real diamonds. An honest specification on every one.
Solid 14k gold. Never plated, never filled.
Every Privosa piece is solid 14-karat gold — white, yellow, or rose — and hallmarked accordingly. We do not sell gold-plated or gold-filled jewelry. Solid gold does not wear away, does not turn, and holds its value.
White gold is rhodium-finished for a bright, cool tone; yellow and rose are natural alloys. Each metal is chosen so the diamond it holds reads true.
Specified honestly — graded on request.
Every piece ships with a Certificate of Specification listing the diamond's carat, color, clarity, cut and setting. Where a stone has been independently graded by IGI, we say so and the report is available on request.
Where it has not, we say that too — “specified, not independently graded.” We never imply a certificate that doesn't exist. Honesty is the standard.
Insured, signature-required, from a U.S. vault.
Shipping is complimentary on every order and fully insured in transit. Each parcel requires a signature on delivery. Pieces are fulfilled and dispatched from secured U.S. warehouses, typically within one to two business days.
Most orders arrive within 5 business days of being placed.
We ship to U.S. addresses only.
30 days, and we collect it.
If a piece isn't right, you have 30 days from delivery to send it back for a full refund, in its original, unworn condition.
You don't need to pack it off to a depot or pay for postage. Email hello@privosa.com or call (281) 515-8180 and we'll arrange a collection from your door — insured, at our cost. Once the piece is back with us, your refund goes to the original card within 5 business days.
Personalized pieces — engraved or initial — are reviewed case by case.
A quiet word on fit.
Necklaces are listed by chain length in inches; rings by U.S. size. Unsure of a size? Write to the concierge and we'll guide you — and resize where possible.
Keep it brilliant.
Store each piece separately, away from moisture and contact that could scratch. Clean gently with a soft cloth and warm water. Remove jewelry before swimming or applying lotion. We re-polish Privosa pieces on request.
Questions, answered.
Are the diamonds real? Yes — natural mined and lab-grown, both genuine diamonds, specified by the 4Cs.
Is it really solid gold? Yes, solid 14k, hallmarked — never plated.
Who fulfills my order? Pieces are dispatched insured from our U.S. fulfillment warehouses.
Need something bespoke? Write to hello@privosa.com.
